PITAKA Watch & AirPods Gears FAQ:
This article covers Apple Watch band compatibility, clasp behavior, sports use, sizing, and magnetic performance.
Table of Contents
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What’s the compatibility of the Apple Watch band?
It is compatible with all Apple Watch Series, including Apple Watch S10~1, SE1/2 and Apple Watch Ultra 1~3.
The watch band I bought was easy to loosen and would open with the slightest pressure. Is this a glitch?
If your watch band is easy to loosen, please check whether the clasp is fully closed. After magnetic adsorption, the buckles will interact to form a locking structure. If your watch band’s clasp is not fully closed, it may open. When the clasp is fully buckled, the space between the clasp and the band is flat with no bulges.
When my watch is on my wrist, the clasp is squeezed and unlatched during sports training. Can I make it more difficult to unlock?
Yes. First, please ensure you lock the clasp correctly. When the clasp is locked, pressing a button on one side will not unlock it. If your training squeezes both side buttons, please adjust the clasp position according to your habits.
Can I wear a strap for swimming or sports?
Yes, you can wear the strap while swimming or exercising. The strap is made of aramid fiber and carbon fiber, which are waterproof. To improve its durability and aesthetics, the strap has been treated on its surface. However, exposure to chlorinated water in pools or seawater may damage the protective paint and decrease its lifespan. For everyday waterproof use and regular activity, the strap is suitable, but high-intensity exercise is not recommended. Ensure to keep it dry and clean.
Are the colorful Aramid Carbon Fiber Bands 100% pure carbon fiber?
The colorful Aramid Carbon Fiber Band (Rhapsody, Dreamland ChromaCarbon) is not entirely made of carbon fiber. Its surface is composed of aramid fiber, and the rest is made of carbon fiber. Moreover, the spring bars, magnetic clasp, and connectors are made from stainless steel.
Can the watchband be waterproof and sweatproof?
The buckle is made of magnets and some stainless steel. It is water-resistant, but not waterproof; thus, it is recommended to dry with a soft cloth after exposure.
Will the carbon fiber watch band affect the watch’s sphygmomanometer function?
No, it should not affect the Apple Watch’s sphygmomanometer function.
Is the watch band compatible with the 38mm/40mm Apple Watch?
The current carbon-fiber strap is compatible with a 44mm/45mm/49mm watch, and we have a connector that supports 38mm/40mm. So it supports more models of Apple Watches.
How to adjust the strap length?
The watch band’s length can be adjusted to 209mm (Retro) and 205mm (modern). Does not include the length of the Apple Watch body. The length of the frame is as follows: Retro: 10mm (accessory 11.86mm) 2 links; Modern: 7.85mm (connected frame 9.85mm) 2 links. Depending on your wrist size, you can adjust the length by disassembling the table link. Please click HERE to see how to adjust it.
Will the magnet of this product affect the compass?
Magnets can slightly affect the accuracy of a compass. After some testing, the Pitaka Carbon Band’s small built-in magnet appears to have little impact on electronic compass products utilized in everyday life.
How do I attach and release the watch?
Just hold the magnets close to each other, and they lock automatically. When removing it, you can easily release it by simultaneously clamping the small buttons on both sides of the belt and separating the fasteners.
What is the maximum band length range?
Excluding the Apple Watch module, the band can be adjusted to 209mm (Retro) and 205mm (Modern), for wrist sizes between 200mm and 210mm.
Is it possible to remove the attachment from the strap to the Apple Watch and use it as a regular watch strap?
This Carbon Fiber watch strap is specifically designed for the Apple Watch, so it is not recommended to use it on other watches.
Does the strap catch on the sleeve?
This has not been an issue we have come across. Of the two styles, Modern and Retro, the edges of the Retro style are more “rounded” and may get caught less on any long sleeve.
How do I adjust and extend the watch band?
The length of the watch band can be adjusted; we designed it with this in mind. Each package includes two special watch links, located at the bottom of the box.
I don’t see an option to select the size. How do I make sure I order the right size for my Apple Watch?
No worries, the box of the watch band includes different size connectors to ensure compatibility with different Apple Watches. To make sure you choose the right size connectors for your Apple Watch, you can check the back of your Apple Watch or the original packaging to confirm the size of your device. Once you know your Apple Watch size, you can match it with the appropriate connector included in the box and attach your new band or strap to your Apple Watch. The picture below is for your reference. Apple Watch Band in general version: https://www.ipitaka.com/products/air-case-for-apple-watch-series.
Will the magnetic Galaxy Watch band affect my smartwatch?
The magnets are only in the strap connector and so should not affect the workings of the Galaxy Watch.