This article is about common questions about PITAKA car mounts. It covers charging behavior, NFC navigation, compatibility, charging speed, and MagEZ system differences.
Table of Contents
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Why is there no MagSafe charging animation for MagEZ Car Mount Pro 2/Pro 2 Qi2?
Apple MagSafe charging animation is a feature designed for Apple MagSafe products. Although this animation is found in third-party MagSafe products, the animation may not be approved by Apple to be used on these products. If a MagSafe charger that is not designed by Apple has this animation without MFi certification, the animation code has been tampered with. We do not include this animation in our products because we want to protect user privacy and mobile phone security, and focus more on the actual needs of our customers.
Can the MagEZ Car Mount Pro 2/Pro 2 Qi2 charge my phone when I'm using GPS navigation?
Yes. Just attach your phone to the MagSafe car mount to start wireless charging. Plus, the built-in NFC chips will activate your preset destination on the Map App and navigate your driving route.
Can my iPhone be charged using a Car Mount Pro with your case? Can I use another brand case?
Yes, the MagEZ Car Mount Pro can charge the MagEZ Case 2/Pro version for iPhone 13 and 14 series cases. Typically, a MagSafe® case should work with our charger, but we cannot guarantee that all third-party cases will work, since magnetic positions may vary. We strongly recommend using our compatible magnetic cases with our chargers.
Why is the Car Mount charger charging slowly?
In general, wireless charging is slower than wired charging. The power of wireless charging is up to 10W in Samsung smartphones and up to 7.5W in iPhones. You can opt to use a car charger adapter that supports 18W+ power to support QC2.0/PD or above, and the car mount will reach that output power.
Is the MagEZ Car Mount Pro compatible with third-party phone cases?
Typically, it is compatible with MagSafe® phone cases. However, we cannot guarantee that all third-party MagSafe® cases will work with MagEZ Car Mount Pro.
What is the difference between MagEZ 1.0 and MagEZ 2.0?
The MagEZ 1.0 was our first ecosystem, and it was compatible with older model iPhones, 12, 11, 10, etc. Our products that are part of the MagEZ 1.0 system include Mount Qi, Mount Desktop, MagEZ Juice, MagEZ Mount, Card Sleeve 1.0, and iPhone 11 and 12 series cases.
When Apple® developed their MagSafe® devices in 2020, we developed our higher level system, the MagEZ 2.0 system, to be compatible with products like MagEZ Car Mount Pro/Lite, Card Sleeve 2.0 & 3.0, iPhone 13, and iPhone 14 cases.
For more information, please click here: https://www.ipitaka.com/collections/magez-system